Phone: 865-983-8114

Office Hours: 9-5 Mon-Fri.

We strive to assist all of our customers with any claims or questions about a claim that may arise.

If you have been in an accident or have reason to file a claim, please call us during business hours and we will be glad to point you in the right direction. If you wish to file a claim with one of our providers, just click the logo for your provider or call the number provided. 

You can call 1-800- 367-3743 for assistance 24/7.

Need to report a claim? We're ready to assist you, 24 hours-a-day at 1-800-216-1420.

Call for 24/7 Claims Assistance:

Contact our Claims Department by dialing

Claims 1-800-765-9749
Monday-Friday 8:30a.m - 8:00p.m. EST

Claims:1-800-617- 4307

  • General: 1-800-776-4737
    When you call, press:
    1. To report an accident or make a claim
    2. For billing or policy changes
    3. To get a quote or buy a policy
    4. For roadside assistance
    6. To speak with a Spanish-speaking representative
  • Commercial: 1-888-240-9839

General: 1-800-552-9134

Main Office
518 East Broad Street
Columbus, Ohio 43215
(614) 464-5000
(800) 444-9950

Phone: (517) 323-1200
Fax: (517) 323-8796
Mortgagee billing and coverage information: (855) 229-5303
Flood policy inquiries: (800) 233-1131 select option 1

Hitson Insurance Agency is a BBB Accredited Insurance Company in Maryville, TN


214 Ellis Ave
Maryville, TN 37804

(865) 983-8114

Business Hours:
9a–5p M-F

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